OSITADIMMA MORAH

Operations & Client Relations Specialist

Enugu, NG.

About

Results-driven professional with extensive experience across operations, sales, marketing, and education, adept at driving business performance and cultivating strong client relationships. Proven ability to enhance operational efficiency, identify new business opportunities, and lead teams to achieve strategic objectives. Leverages a diverse background to deliver impactful solutions and foster growth in dynamic environments.

Work

Self-Employed Private Cab Operator

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Owner / Operator

Enugu, Enugu State, Nigeria

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Summary

Led all aspects of a private cab operation, driving service delivery, financial management, and customer satisfaction.

Highlights

Managed daily business operations, including scheduling and service coordination, ensuring efficient delivery and optimal customer experience.

Maintained meticulous financial records for all customer transactions, ensuring accuracy and facilitating informed business decisions.

Cultivated strong client relationships, resulting in high customer satisfaction and fostering repeat business.

Continuously monitored and improved operational efficiency, optimizing service routes and resource allocation to enhance profitability.

Macira Real HH Coy Ltd

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Business Development Executive

Lagos, Lagos State, Nigeria

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Summary

Drove business growth by identifying new market opportunities, developing strategic marketing plans, and managing client relationships.

Highlights

Identified and capitalized on new business opportunities, developing targeted marketing strategies to expand market reach.

Prepared comprehensive sales performance updates and provided critical feedback on market trends to inform strategic adjustments.

Delivered impactful sales presentations and conducted thorough stakeholder analysis, cultivating strong client relationships to secure new business.

Morah Publishers

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Sales Representative

Enugu, Enugu State, Nigeria

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Summary

Implemented strategic marketing techniques and sales promotions to significantly enhance sales and build key partnerships.

Highlights

Planned and executed effective marketing techniques, contributing to enhanced sales performance for diverse publications.

Developed and launched targeted sales promotions, successfully increasing product visibility and customer engagement.

Forged strategic partnerships through compelling advertising and sales proposals, expanding company client base and market penetration.

Tansian University

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Assistant Librarian

Umunya, Anambra State, Nigeria

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Summary

Supported library operations through user profile management, staff coordination, and evaluation, enhancing resource accessibility.

Highlights

Assisted the Chief Librarian in compiling and maintaining up-to-date user interest and progress profiles, optimizing resource allocation and user satisfaction.

Coordinated, supervised, and evaluated the performance of library assistants and clerks, improving team efficiency and service delivery.

Ensured accurate record-keeping and organized library resources, facilitating seamless access for patrons.

Non Pareil Group of Schools

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Class Tutor

Benin City, Edo State, Nigeria

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Summary

Guided student development and engagement through extracurricular activities and diligent progress monitoring.

Highlights

Supervised student participation in diverse extracurricular activities, including sports and debates, fostering holistic development.

Maintained accurate and comprehensive records of student academic progress, providing valuable insights for tailored support.

Facilitated holiday lessons, enhancing student learning and academic performance.

Excel Secondary School

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Class Tutor

Benin City, Edo State, Nigeria

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Summary

Monitored student development, provided performance feedback, and designed comprehensive lesson plans across various subjects.

Highlights

Monitored and tracked student development and academic progress, providing individualized performance feedback to foster improvement.

Designed and implemented comprehensive lesson plans for a wide range of classes, including detailed marking schemes for assessments.

Cultivated an engaging learning environment that supported student growth and achievement.

National Youth Service Corps

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Class Tutor

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Summary

Served as a Class Tutor during national service, supporting student learning and academic development.

Highlights

Provided essential tutoring and instructional support to students across various subjects.

Assisted in classroom management and facilitated educational activities.

Contributed to student academic progress within the national service framework.

Education

Nnamdi Azikiwe University

Awka, Anambra State, Nigeria
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Bachelor of Education (B.Ed) Library Studies / Political Science Grade: Second Class Lower

Anambra State (Federal Polytechnic) Polytechnic, Oko

Oko, Anambra State, Nigeria
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Ordinary National Diploma (OND) Library Science Grade: Pass

Skills

Technical Proficiency

Data Science, Microsoft Office.

Business & Operations

Project Management, Business Development, Sales Strategy, Market Research, Operational Efficiency, Financial Record Keeping, Client Relationship Management, Stakeholder Analysis.

Professional Competencies

Interpersonal Communication, Organizational Skills, Time Management, Results-Oriented, Problem-Solving, Team Leadership, Mentorship, Curriculum Development.

References

Referees

Available on request.